Useful Links to Gas Safety Sites and other websites of interest
Carbon Monoxide Consumer Awareness Alliance (COCAA) COCAA is a group made up of organisations that all have an interest in ensuring the public is aware of the dangers of Carbon Monoxide poisoning and how to keep themselves safe. www.becarbonmonoxideaware.com
Carbon Monoxide Kills
Citizens Advice Bureau
Offers free information and independent advice to help people resolve their legal, money and other problems.
Consumers Association 2, Marylebone Road, London NW1 4DF
Tel. 020 7486 5544
Which? provides comparative information on products and services, as well as having legal powers to make ‘super-complaints’ to the Office for Fair Trading (OFT).
1 Elmwood, Chineham Business Park, Crockford Lane, Basingstoke, Hampshire.
Tel. 0870 4012200
CORGI is responsible for maintaining a publicly available list of registered gas installers, and for investigating gas safety related complaints.
Department for Communities and Local Government
DCLG is responsible for policy on housing, planning, regional and local government and the fire service. It is the government department responsible for Building Regulations and the introduction of the Home Information Pack in England and Wales.
Visit www.odpm.gov.uk or call 020 7944 4400.
Artillery House, Artillery Road, London W4 6TA
Tel. 020 7799 8340
Enquiry Line 0845 906 0708 (local rate)
Set up in 2000 by the Utility Act Energywatch is an independent consumer watchdog, which provides advice about gas and electricity at the home or in business. It can also make complaints on the behalf of consumers.
Gas Emergency Service Helpline
31 Homer Road, Solihull, West Midlands B91 3LT
Tel. 0121 623 2100
Freephone 0800 111 999
Fax 0121 623 2091
There is one 24 hour national freephone number to call when you have a gas emergency. An explanation of what questions you may be asked can be found on the National Grid website.
Guild of Master Sweeps
26, West End, Whittlesford, Cambridge CB2 4LX
Tel. 01223 835886
The Guild of Master Sweeps authenticates chimney sweeps as reaching their standards of competence. It provides advice on how to prevent and minimise chimney fires.
Albion Mills House, 5 Marlborough Close, Chancel Park, Charlton Kings
Cheltenham, Glos. GL53 7RY
Tel. 01242 513747
HETAS is the official body recognised by government which runs a scheme to approve solid fuel domestic heating appliances, fuels and services.
HSE Gas Safety Advice Line 0800 300 363
The Health and Safety Executive’s Gas Safety website gives advice to gas consumers and industry suppliers. The HSE can take enforcement action relating to work carried out by non-registered installers or unsafe work carried out by registered installers.
89-93 Fonthill Road, London N4 3JH
Tel. 020 7263 1111
Fax 020 7561 0799
INQUEST provides free legal advice on the inquest system to bereaved relatives and friends, and advice is also given in an online Information Pack. INQUEST also campaigns on individual cases and policy matters.
Institute of Plumbing and Heating Engineering (IPHE)
The UK's professional voluntary body for plumbers and others in the plumbing industry.
Institution of Gas Engineers and Managers (IGEM)
Charnwood Wing, Holywell Park, Ashby Road, Loughborough, Leicestershire
Tel. 020 7487 0650
The IGEM is an international independent body providing technical and managerial expertise to the gas industry.
NACS National Association of Chimney Sweeps
Unit 15, Emerald Way, Stone Business Park, Stone, Staffs. ST15 OSR
Tel. 01785 811732
Freephone 0800 833 464
The NACS is a professional trade association for chimney sweepers with members having to adhere to a Code of Conduct. Their website provides health and safety information.
National Inspection Council for Electrical Installation Contracting (NICEIC)
NICEIC aims to protect everyone who uses electricity from unsafe electrical installations in homes, places of work and leisure time.
Office of Gas Supply & Electrical Markets (Ofgem)
Ofgem is the regulator for Britain's gas and electricity industries. Its role is to protect and advance the interests of consumers by promoting competition where possible, and through regulation only where necessary. It can assist with problems relating to the supply of gas and electricity and the gas and electricity suppliers.
Qtronics Europe Ltd
Solid Fuel Association
7 Swanwick Court, Alfreton, Derbyshire, DE55 7AS
Tel. 01773 835 4000
Freephone 0800 600 000
Fax 01773 834 351
Funded by producers and distributors the Solid Fuel Association promotes domestic solid fuel heating, and provides help on the use of solid fuels. Advice on using solid fuel appliances is on the website.
Trading standards offices provide advice regarding contractual and financial issues in addition to general working practices. They can also advise on complaints regarding faulty goods or services.
With oil prices forever uncertain, consider switching to alternative fuels. See the alternatives - and decide for yourself how practical they could be.
The Group provided a forum for Parliamentarians, gas industry representatives and other key stakeholders to discuss issues affecting the gas industry and consumers.
The All Party Parliamentary Biodiesel Group or APPGSG recommends that all boilers are serviced at least annually, by registered biodiesel Safety engineer, with audible carbon monoxide alarms installed where appropriate
More information about biodiesel Safety?